What Reading Homeowners Say About Top Hat Chimney
Reviews matter in this trade because nobody can see inside their own flue. You’re trusting someone to tell you the truth about what’s up there. Since 1999, Wendell Pike has built Top Hat Chimney in Reading the only way that lasts: show up when you say you will, price the job before a tool leaves the truck, and back the work with the 90-Day Done Right Promise. The words below are from neighbors across Berks County who called, watched the work happen, and then took the time to say something about it.
Recent Reviews
“Wendell’s crew swept our chimney in Reading and found first-degree creosote building up faster than it should. They showed me the camera footage right there on their tablet and walked me through what I was looking at. No scare tactics, just a straight answer: sweep it annually and we’ll stay ahead of it. The price on the phone matched the invoice to the penny.”
Dale V., Centre Park
“Called on a Saturday morning expecting a recording. A live person picked up, and it was Wendell himself. He gave me a real arrival window for our chimney cleaning in Reading, and the sweep showed up in uniform, background-checked, and ready to work. They laid down drop cloths and left our living room cleaner than they found it. My wife said the fireplace actually smells better now.”
Bryce A., Wyomissing
“We bought an older rowhome in Reading and the chimney hadn’t been touched in years. Top Hat came out, swept it, and the camera showed a cracked flue tile they said needed attention but didn’t pressure us to decide on the spot. They gave us the footage and a plain-English verdict. We ended up scheduling the repair later that month. That’s how you earn trust.”
Brooke Z., College Heights
“The crew knocked, introduced themselves, and got right to work on our chimney cleaning. When they were finished, Wendell showed me the before and after on his camera and explained what they’d pulled out. It was mostly second-degree creosote, and he told me exactly what I should change about how I burn wood. That advice cost me nothing and probably saved me a chimney fire.”
Stephanie A., Pennside
“I’m a veteran, so the 10% discount caught my eye, but the service is what won me over. Our chimney cap was rusted through and birds had gotten in. Wendell’s crew cleaned the flue, installed a new cap, and left the old one for me to see. The whole job was done in Reading same day, and the price was exactly what I’d been quoted over the phone.”
Dale V., Lincoln Park
“We’d had another company tell us we needed a new chimney liner for thousands of dollars. Wendell ran his camera and said we didn’t need one yet, that our flue had years left in it. He swept it, sealed a small gap, and told us to call him if we ever saw anything change. A company that tells you not to spend money is rare. We won’t call anyone else.”
Bryce A., Mount Penn
Why Customers Trust Us
Every review on this page reflects the same few things we’ve done the same way since 1999. Wendell Pike puts his name on every job because he has to run into you at the grocery store on Saturday. We answer the phone with a live person, around the clock, and the number you hear on the phone is the number on your invoice. We back every completed job with the 90-Day Done Right Promise: if the work isn’t right, one call brings the crew back at no additional cost. We don’t recommend repairs you can’t see with your own eyes on camera, and we tell you plainly when work can safely wait. We work with trusted brands like DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, and we keep the same standing offers: $40 off any repair over $200, a free second opinion on any written estimate, no trip charge inside the county, and 10% off always for seniors and veterans. Need a chimney cleaning in Reading? Call (484) 209-0837. Estimates are free, and you’ll talk to a person, not a call center.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Reading since 1999.